I ordered the CCTC Cameras which ADT advertised on SMS. The sales person came to my house and I signed up and paid a 50% deposit, then the technician came out and wanted to charge me about 60% of the purchase price to install the cameras, where the ad indicated installation included. I stopped the ...
This evening 27 September 2013 at 19:55 a ADT officer knocked on my door asking if all is well I said yes and he asked me my name I gave him my name. I asked him why he is at my house and did he not attend to the wrong house. He responded and said he was dispatched to my house. Not even 3 minutes ...
We had a burglary at our premises, 2nd within 6 months, alarm activated on both occasions but alarm company ADT arrives 15min after break in, their response, all the vechiles were attending to other alarm activations during this time. They care absolutely nothing about safety and security and ...
I received a call from ADT on the 23-09-2013 at around 11:46 to be informed that the alarm had gone off at my premises, since no one was home I requested for a patrol car to go out, and to please be informed as to what is going on, as I feared the worst. To my horror not one person called me back, ...
After going to ADT Technical in Kramerville, Sandton to purchase a new backup battery for our alarm system on 31 July 2013, we realised from the power outage on Monday of this week that the system was working for about 40 minutes and then went dead (ie faulty battery). I contacted ADT Technical ...
I have tried over the last week to speak to a manager at ADT with regard to the service I have received since I joined ADT earlier this year, but after emailing and calling I have had no response. Firstly the sales consultant who consulted on our current system and sold us an upgrade gave us ...