I contacted ADT on Saturday morning 28/09/2013, I urgently need to have my alarm hooked up to an armed response as house break ins are on the rise in my area. The call centre agent I spoke to on Saturday said that someone from sales would phone me, I did tell her it is urgent, within an hour, a ...
3 MONTHS AGO I REALISED MY ALARM WASN'T WORKING PROPERLY IN MY NEW HOME . ADT CAME OUT AND TESTED IT TO LEAVE AND GIVE ME AFFIRMATION THAT IT NOW WORKS.I REQUESTED A REFUND FOR THE MONTH THE ALARM SYSTEM WASN'T WORKING AND WAS TOLD IT IS BEING PROCESSED-TO THIS DAY I HAVEN'T RECEIVED WHAT WAS DUE ...
Our problem has still not been sorted out. No replies to any of my emails, no refund, nothing has been done:( Here are the list of installations that should have been done but most of them are not complete or not done at all. We have sent several emails and even complained on helepeter but still ...
Once again, Thank you Hellopeter for the excellent work you do. This is now the third time I am writing a report about ADT Security. As I mentioned twice before, they responded within two days of Hellopeter contacting them. Their management team did contact me and I told them its no good talking ...
I am a client of ADT for more than ten years. i recently moved premises and had to have my alarm and electric fence reconnected at the new premises. An ADT rep came through and quoted for the two separately. the both quotes were accepted but only the alarm was done as the electric fence had to have ...
I signed up with ADT in february 2010 and told the consultant specifically that i was signing up for ten months. i was renting for some months in between having sold my house and buying another. ADT needed to do no alarm installations on the property. i was a little rushed and didn't want to make ...