When you look at security companies you always think safety is there no 1 responsibility. I've been 4yrs renting a system from adt for a year system was not working and I paid every month to this company R360 /- .We called in when a technician came out we were liable to pay for the rented service ...
New external beams have been false alarming since installation in July. The same technician has come out at least 3 times with little success despite a request to send a different one. I then asked to speak to technical managers but get put on hold. My calls don't get returned. Eventually I made ...
I am extremely dissapointed by the service I received from ADT! I have logged a query with them on 24 September 2013 and were advised that somebody will call me within 48 working hours. after 4 calls to follow up with them regarding my query, still no response from them. Only that somebody will ...
On Monday 14 October, ADT were QUICK to respond on this website that they would look into the matter and have it "seen to" as soon as possible. Today is already WEDNESDAY the 16th of October and almost close of day, and STILL nobody has even bothered to get back to us. Can whoever ...
It took 25mins on the phone to try to resolve a previous complaint. Eventually I spoke to Mr Motala who undertook to get back to me within 5mins. More than 90mins later I phoned again only to be told that Mr Motala had escalated this matter to one Ron who after a further 10mins on hold I was ...
I rec'd a Statement dated 05/08/13 reflecting an amt due of R210 (once off annual fee for the radio), with a M65 Credit Transfer slip attached. i.e. requesting payment. On the 12/08/13 I paid the amount due. According to the contract the monthly debit order is R400.29. On the 02/09/13 my account ...