At the end of August 2013 I gave ADT a months' notice for cancelling my service. On the 25th September 2013 I received an e-mail from a customer service agent confirming cancellation date will be 30 September 2013. On the 1st of October 2013 ADT debited my bank account with another months fees. I ...
Following a recent burglary, I had my security upgraded, quoted R4, 500, and the end result was a bill of over R7, 000, and neither the night or day alarm works leaving the property and my family vulnerable. I have contacted ADT twice in the last three weeks to come and fix it and nothing... no ...
This is my second report on the same incident. I cancelled my account on 26 August and am still being charged for services. I called the Call Centre last week Wednesday who were unable to assist me and just bounced me around from agent to agent and would not transfer me to a manager or to billing ...
I have received a letter of annual fees that will be deducted at the en of October for this years radio signal. I only signed up in July and had to pay this fees then. I then phone adt and the guy said his name was Bestwell, he was unhelpful saying oh if you don't want to pay then im going to make ...
A Saturday Innozent (0783871879) phone me ask about a alarm system. We were 911 alarms Saaolburg. He said they have a special for PENSIONERS. He visited quote me R1737.94 minus R1337.94.R400.61 due. I paid him he gave me small yellow peace of paper. NO PREMIUMS GOING UP FOR PENSIONERS.2 REMOTES. He ...
On the 12 July 2013, I called ADT call centre to confirm the outstanding balance on my cancelled account/contract. On the same day a bank deposit was made and proof of payment was faxed to the number as provided - 0800 1212 305. After numerous attempts - 19/8/2013, 30/9/2013, 21/10/2013 this query ...