I cancelled my account back in August over the phone and the agent told me all was sorted and that my account was now closed. In October i get another call from ADT saying that my account has not been cancelled yet as there was a mix up but it is now definitely cancelled and they sent me an email ...
I am on a month to month contract with adt and only started paying March this year and now received a notice that i will pay an Annual Admin fee this month. I was never told that i would pay any admin fee when i joined them. I do not have a term contract with them, that is why my monthly fee is ...
For a company whose business model on quick response, I am dismayed, disheartened and thoroughly disgruntled by the APPALLING service offered (or not) by ADT. We recently moved house and called ADT to move with us. To cut a long story short, from the moment the call was made it has been a charade. ...
I have had various bad experiences with ADT therefore a cancellation email was sent on the 29-05-2013. They have continued to debit my account from then until now. After my email of 29-05-2013 I received a call from Thabane to follow up my mail. They offered me a reduction from R656-78 to R400-00 ...
Since d last complaint, a comment was posted that they will contact me but no one has yet contacted me regarding the below. Recently ADT has been to my property many times as my husband and I have not been in town. upon calling I am told that a panic had been pressed yet no one was in the ...
So, I signed up with ADT, Janicce being the sales rep about 2 years ago. I opted to purchase the system. I was told i had to fit a Guard Cell Unit to my gate to enable ADT to access my premises. i was advised by the Sales Consultant, ie Janice that should i cancel my contract, they will buy it ...