I went to MWEB a few months ago, and they took over my adsl line from Telkom and started billing me. Now I have received a bill from Telkom as well for the line. I queried it with MWEB, and still waiting for them to get back to me. When you get a reply to your email that reads they will get back to ...
I returned my router to the mweb cresta branch where i bought it as it was not functioning well, it has been more then 4 Weeks. every time i call to speak to the technician i am told i will he will return my call.it seems like my router has dissapeared into thin air and everyone at the branch is ...
Just when I thought that MWeb Message Centre could not get any worse, the "Block Sender" feature got removed. One used to be able to check a few messages and then select "Block Sender" under the action tab to block a few senders at once. Here are the steps one has to follow now: ...
In the past few months my spam mail has grown rapidly! I barely ever used to receive spam through my Mweb account. Lately i have been receiving spam mail non stop! At least one every day! I have contacted Mweb and they advised me what to do, but nothing has changed. I was forwarding the spam mails ...
ADSL has been down from Saturday. Have been in contact with the guys from Mweb who promise a solution on each call but the end result is I have no internet access which is a major issue. Resorting to hoping they will fix soon. If not by tomorrow I am switching and will urge others to do the same. ...
I recently upgraded from a uncapped 1 MB account for R 339.00 pm to a 2 MB account for R 339.00 pm. Little did i know that the 1 MB account is a premium account with a 100 GB soft cap before throttling and the 2 MB is a non-premium account with only 70 GB soft cap. Needless to say i hit the soft ...