I've decided to open a new contract for my business at 8ta. Before doing so, I asked the sales person Geoff/Jeff at Menlyn branch to ensure me that (1) I'll keep my current cellphone number (already 8ta but on prepaid) and (2) that I will pay only R500 per month for this contract. He said NO ...
After my initial contract with 8ta I could not wait for the contract to end. Then Marco Gallant from selldirect - 8ta's outsourced selling company, phoned me to renew my contract and promised me things would be different. I gave in as he was extremely believable. My contract was R78 per month Top ...
In December 2012 I cancelled my expired 8ta internet 3 package at the North gate Branch and resubscribed with an Internet 5 Package. To Date I am still being billed for both packages. I have logged several calls with the help desk regarding the Billing issues, they deny having received any ...
In Early April I had taken out a contract for the Huawei E5331 Internet 5 Promo. The consultant had checked coverage and confirmed my residence was covered. I had endless issues trying to pick up any signal from my residence (I did however pick up signal elsewhere). My first set of complaints ...
I applied for 2 phone contracts (to port two existing numbers) in effect still keeping My money! If I was owing them money for 15 months how much interest & penalties would they have charged me? ...
Not only was it painless and quick to get an 8ta data contract, but Thabo was super efficient, polite and friendly. I didn't have to wait unnecessarily, I wasn't asked to do this and that a million times. He processed my contract swiftly and efficiently. A real pleasure to deal with Thabo and the ...