My 8ta contract came to an end in May. Decided not to Upgrade due to unhelpful staff at 8ta staff at KC Western Cape and at staff at Vangate Mall Western Cape and the call centre no good to.. Decide to keep my cellphone no. and go to prepaid. Biggest mistake I am trying 3 days now to have my BIS ...
After first posting a customer complaint on this website on Friday 24th May I received the standard 8ta response shown below. Just wanted to flag up for all other users and to the 8ta Social Media team that unsurprisingly I still havent been contacted or informed about this 'investigation' into my ...
8ta recently contacted me regarding an upgrade. I recently got a sms telling me that they are going to debit my bank account with R400 more than they should have. I made severals calls to their call centre and was told that the debit order would go thru on the 31st and that they would immediately ...
I am still waiting for Felecia Mukeri to contact me about the cancellation of my contract. I have requested a copy thereof. Also requested for someone to contact me regarding the hone I still have. No one has collected it or phoned me to arrange for it to be collected. As per the consumer act on ...
Dear Mr Govender, I am writing this letter in order to express my gratitude for the high quality service provided to me by Karabo Lebitso. He is really an employee to be proud of. From the minute I entered your store, I was helped in a courteous and professional manner. He answered all my ...
I have reported my problem on hello peter earlier this, but I am still seating with a device that is not working. It given that when a customer gets a device from the repair centre it is a refurbished device, that another customer reported it to be problematic somewhere else, yet the very same ...