I was phoned by a telkom 8ta consultant saying they are going to give me a phone for free as it was time for my upgrade and i was only going to pay R95 for my minutes, now all of a sudden I am supposed to pay R355 for a samsung phone the gave me every month. This is day light I cannot pay an ...
An email sent on 14 May to Donavan Chetty " 2) Last night I received my bill for May. I see you are now going ahead to debit my account with R1117-00. That is R199-00 for my contract and R918-00 for a once off bundle. Like I explained to you I called in to get a bundle and was sold a 2gig All ...
Having bought a 60GB prepaid promo from 8ta a few months ago I was very happy. However I am now not so happy as I have noticed 8ta/Telkom now appears to be shaping the traffic (or something else) after 7pm. This never happened when I first bought the bundle, however now some websites I cannot reach ...
I've had numerous problems in getting my Blackberry repaired and shocking service since January. 1st incident was told the phone would cost R900 to repair, until i reminded them phone is still under warranty. Took at over a monthand then 8ta replaced the phone. 2nd incident - was given a ...
We moved to an area where there is no 8ta coverage. I cancelled my contract on 20 February, the attendant at the Telkom Direct store in Vredenburg falsely let me to believe that there will be no cancellation fee as they (8ta) could no longer provide the service to us. End of March an amount of R753 ...
8ta moved payment/ debit order without consulting thd client. this lead to payment been reversed and my number suspended. subsequently payment made (again not on date as stated in signed contract) yet 5 days later account/ number still not working. call centre un able to assist and took 72 min to ...