I have logged 3 hellopeter complaints with no avail (NO REPLY) I have complained on Twitter (NO REPLY) I have mailed 8ta Social team (NO REPLY) So this is my last try before I will go the consumer act rout to get my 8ta contract cancelled, I'm not getting the service I'm paying for. ...
During April 2013 I was contacted by 8ta to inform me that I must renew my contract at any Telkom mobile store. On the 25th of May 2013 I visited the Telkom Mobile store at Riverside Mall in Nelspruit in order to renew my contract which expires on the 29th of May 2013. During my visit I was ...
I have a contract with 400MB per month starting on the 1st. On Friday 31st May I was out with friends and my cell phone lost all battery at about 10.30pm. I did not recharge until about 7.30 am. At 7.29am I was sent a message saying I had 98MB remaining. Then at 10.12am an sms saying all data hed ...
Yesterday I picked up a private number, and like usual, I gave the phone to the 70 year old gardener... After about 6 minutes I put the phone on speaker: The english speaking lady from 8TA was selling stuff to the Afrikaans speaking gardener. He can not understand English at all, but she ...
For the 3rd month in a row I am forced to come to hello Peter before 8ta bothers to address my complaint. Which will only be a cut and paste response I get here. I called the call centre on Saturday regarding being incorrectly billed again. Spoke to a lady Sandisile. After explaining the billing ...
8ta's coverage in my area and speeds are not bad. However, their service has been terrible from my first approach when I tried to contact them. their numbers on their site all just rang, i tried most of the numbers in JHB. Eventually i decided to stop at fourways to find out what i needed to open a ...