2 weeks ago i phoned to cancel my contract, but was told that there is a penalty for cancelling early. I want to cancel because the data line is unusable. Agent informed me that i can cancel for free if there is a technical problem. A technician was sent out, and after a week of calling, its ...
I took out a contract for a galaxy s3 and requested that i be debited on the 31st of each month (which it states on my forms) They billed me on the 15th and i got charged penalty fees which they DID NOT refund me. I then called in and told them of the problem, and was assured it was changed ...
Well I cancelled my contract in January, every month I had a fight cause money was taken off my account. They told me end of April will be the last time that money will be deducted... surprise surprise it was deducted again end of May. Now I get told the contract was never cancelled after phoning ...
I am furious. 8ta told me they had cancelled my contract and would not be billing me. I had set up a stop payment with the bank but cancelled it since it cost money. Don't know why on earth I thought 8ta could get something right. I need NEED my money refunded immediately!!! This is absolute bull! ...
My service at 8ta / Telkom Mobile was great for almost a year now till someone changed my debit order date before my salary is paid in. The next month when they tried to take the money out of my account they took a double premium "the outstanding amount plus the new amount", but in the ...
(This is an email I sent to the guy names Dumisane and Themba) Trust you are ok. I just received my April statement and it is not impressive at all. Common mistake I realized is that on the 2nd April I sent enough smses including 45 I get after spending first 5. On the 4th from 16:49:09 (time) ...