I hve an mtn business contract running for the past 8 to 10 years i have never had a network problem untll 2 to 3 months ago i have contacted the mtn network coverage department in november and laid a complaint they told me that it takes 2 to 10 days for a response up untill today i have not gotten ...
MTN IS TAKING FOR EVER TO SUPPLY MY PHONE FOR A UPGRADE WHICH I'M ALREADY PAYING FOR. WHEN YOU PHONE THEM, THE CALL CENTER IS IRRITATED WITH YOU, TRANSFER YOU FROM ONE TO ANOTHER CONSULTANT. I STILL DONT KNOW KNOW AFTER 3 WEEKS IF THEY HAVE RECEIVED STOCK, AND IF I CAN CANCEL, OR MY PHONE ...
On Tuesday afternoon I completed the online upgrade form on MTN Direct. Yesterday a very friendly and efficient gentleman, Tabo, phone me and within minutes my upgrade was done. He said it would take approx 2 - 5 working days for delivery. To my surprise and utter delight the new phone was ...
I bought a phone in December from MTN Direct, I requested that my number be ported from Vodacom but that never happened. I took the phone back to the store, without having activated or used the phone in any way. I am still waiting for that phone to be cancelled, after countless phone-calls. No one ...
I applied for two contracts adding to the one contract that i had already had, but i was told that they were declined, but to my suprise those two contracts were added to my montlhy installments. i called the call centre and i was directed to the person (Kgosi MTNSP) who assisted me with the ...
Now I am minus almost R700 for the service. no phone. no sim. No Contract signed by me. MTn Is steeling my Monies Phone was delivered after a few calls was made to change the delivery address, now someone else signed for my delivery, and i still dont have my phone. I did call the callcentre but ...