So I called MTN Direct on Tuesday and gave them all the details etc. to take out a new contract with them. First the operator says everything is fine I will get an sms from MTN to say if it has been approved or not. I get a sms about 15:00pm that I should fax them my recent payslip, bank statements ...
On the 20 of February, i upgraded to new package that incl a Samsung pocket cellphone and a Samsung TV Set. I received the phone on the 22 of February, but no TV was delivered .i called their call centre and i was told that the TV was out of stock. I asked them to change to a different package that ...
Good day, I m very disgusted at Mtn for the way they "legally" ripp-off loyal customers. I just ended a 24 month contract only to learn that my sim card also gets deactivated. This they haven t informed me about when i signed two years ago. I was under the impression that once your ...
I called MTN direct to upgrade my contract with MTN in January and requested a top up option as I have been on this plan with MTN all along. Upon realisation that my airtime wasnt running out I called to enquire about what plan I had been put on the agent told me that I had been put on an open ...
I have been and MTN customer for years and was due for an upgrade. I received my new blackberry Z10 (delivered to me) promptly. On receipt, i went to the MTN store to have a Blackberry technician transfer my data from 1 handset to another. After numerous tests, he concluded that the handset was ...
It's with sadness that I am writing this note on this platform but I have no option, I order a new contract from the above SP on the 7 March 2013, which was activated on 12 March 2013, I want to cancel this contract due to retrenchment and when I called yesterday I was told that I am outside the 10 ...