In November last year I was contacted by Mtn regarding my contract. I agreed to an upgrade and after completing yards and yards of paperwork, was told that my cellphone would be couriered to me. I finally received the phone on 9 January but with no micro sim card. Having tried to communicate with ...
Phone was delivered after a few calls was made to change the delivery address, now someone else signed for my delivery, and i still dont have my phone. I did call the callcentre but does not get joy. The Call centre was called on the 24th Dec '12, 28th Dec '12, 31st Dec '12. they even called me to ...
On the 11/01/2013 MTN direct completed my application for a new cell phone contract. I recieved my cellphone package on tuesday the 22/01/2013. Eager to get myself communicating again after they ported my number (leaving me unable to make or recieve any calls) i open the package to find that the ...
In all my dealings with MTN, i have not received that level of service that i have had from Tyson Anthony from MTN direct. He went out of his way to ensure that everything with regards to the contract was sorted out. He should be an example to other agents. ...
I RENEWED MY CONTRACT IN MAY 2012 AND UPGRADED TO BLACKBERRY. ALL WENT WELL AND IN DECEMBER 2012 MY PHONE JUST WENT BLANK. I THOUGH IT WAS THE BATTERY THAT DIED AND I PUT THE PHONE ON CHARGE AS USUAL. AFTER A WHILE I CHECKED TO SEE HOW FAR THE BATTERY WAS BUT IT NEVER CHARGED AT ALL. THE PHONE WAS ...