MTN direct agent made an error (supplying a phone which is not an upgrade as requested, but a second contract); phone has been returned (even though it was the phone I had asked for). For the past week I've been waiting patiently for the upgrade I requested in the first place - it is now 4 weeks of ...
I applied for an additional contract online on Tuesday 14 May 2013 - I received an e-mail with a ref number: 6580401. I phoned the number today supplied in the e-mail. They do not care about the ref. Asked me my ID number, then what phone I applied for and what package. Why would I go through the ...
On the 18 January 2012 I went on to the MTN website and requested a contract. I filled in all my details on the website and I received a call stating that they will deliver my phone the next week. i asked the representative on the phone how will i fill in the contract agreement and he advised that ...
I was contacted in April to do an upgrade on my contract which I accepted. They told me delivery would be asap as they have stock of the S4 on hand. I call every day querying when my phone will be delivered and am told I will get it when the couriers contacts me. And they also informed me that they ...
Good Day I took out a contract with MTN last year. The QC57 Laptop for R189 a month plus 75 bundles Internet free. My concern is that since I took out the contract my bill have been more the R700 a month. I've been told that the resean for that is because once my 75 bundles internet is done the ...
I was due for an upgrade in April. Requested an Iphone 4S as shops only offer Iphone5 & I wanted a cheaper contract. I selected the 24mth Anytime TopUp100. Tried to activate simcard on 1/5/13 but failed. MTN call centre told me I had a second contract, not an upgrade. Phone then became active ...