What is going on with service at FNB? After speaking to Loketso, Glen, Calentia, Shenise, I eventually got hold of Nicole, who tried to assist me. When I asked for her telephone number she gave me a call centre number and said everyone knows her. Well, I spoke to Tuli and Selwyn and no one knows ...
Rosslyns signs & Promotions reported a broken speedpoint machine - which Fnb replaced with another old machine (there is not even a cover for privacy when putting in your pin). now we have two mechant numbers 683306 and 504778 this is incorrect as we only have one speedpoint machine D609074528 ...
I have been having a problem with a ABSA speedpoint machine since 28 Dec 2012. I have reported it on numerous occasions to ABSA merchant services (Ref no's. 7340234, 7354695, I7405752, 7416215). Each time the machine gives the same problem again. Then I have to wait? 48 hrs before a technician can ...
Six months ago I requested and completed forms to enable my business to obtain a merchant number to process web order transactions through VCS. Already being a merchant I didnt think it would be much trouble however to date VCS is still waiting for Standard Bank to issue them with my merchant ...
Firstly, I have been a merchant client of FNB for approximately 30 years. On Monday, 14/01/2013, we cam into the business to find all our telephone lines down so we had no speed point to process cards. I process an average of R2000 a day on cards. I got hold of FNB merchant services and asked them ...