On Sunday last week I vacated my shop & had my brother packing up & removing valuables out of my shop including the merchant machine. I returned on Tuesday evening to JHB from Musina & was contacted by Siyabulela on Monday morning to advise me that activities took place on my merchant ...
The printer on my one card machine stopped working on Friday 24 January 2014. I was unable to bank the batch for the day. There was over R 8000.00 on that machine that needed to be banked. One of your technicians came to repair the printer but did not print the batch report before leaving my store ...
I phone in the beginning of the month for a e-commerce merchant number (Call Ref 10888577). I was then contacted by "Thobela Dingaan" via email. I submitted all the required documents on the 12th. After four unanswered emails and numerous unanswered phone calls. I finally got a email back ...
Friday 20 December midday my card terminal stopped functioning and I immediately contacted Call Centre to have them send out a technician urgently. Ref No 12238847. Being the Festive Season which is a busy period, I have lost a lot of business due to the fact that my customers couldn't pay with a ...
We applied for a speedpoint unit for the business and were promised that we would get it yesterday or latest this morning as we needed it for an event this weekend. The unit has not arrived and Kagiso is not answering our calls. The speedpoint was applied for a month ago already but unfortunately ...
We are a small business in the decor industry that recently held an exhibition at a well-known mall in the east of Pretoria. We contacted FNB two weeks before the exhibition to arrange for a credit card machine for on-the-spot sales. After consultants at FNB continually promised us that the machine ...