What didn't happen! Revolting service from Merchant Services! Sadly can count on one hand people that work in this division who try and be helpful! Have had my complaint email escalated to the head of service apparently with not even an apology. Is there any point If management are not present and ...
Trying to report a on my restaurant card machines and have been on hold for 30 mins, FNB not serious about preventing in businesses. ...
Wanting to make use of FNB's Merchant Services for my online store, I contacted them & began the uphill battle of applying for a merchant code. Initial interaction very frustrating, but subsequent circus at Merchant Services begs belief. Application approved in writing a month ago & ...
I cancelled my speedpoint terminal January 2012 and went overseas, when i got back in December 2012 i found that i was still being billed for services charges for this speedpoint terminal, since January this year i started calling FNB merchant services to stop billing me for services i am not ...
Our business has been a loyal Nedbank Merchant for almost 7 years - we have been superb clients in every respect and pay our HUGE monthly commissions for the use of their machines and credit card facilitation promptly and without fail (not that we have a choice - all on debit order). On several ...
We contacted FNB merchant Services 4 weeks ago regarding a swipe machine for credit cards. eventually 3 weeks ago i asked to speak to the call center manager for the merchant services, his name is Stanley. He assured me that there must have been a glitch in the system, and that it shouldn't take ...