On the 16 MAY I requested that a manual processing facility be loaded on to one of my credit card machines with the assurance that it would take 24 hours or so. Now 6 days later this has not happened. Each department blames the next and no one takes ownership of the problem and sees it through. The ...
Al-Cazaba Lodges has been waiting since 19h00, 18/05/2013... Today is 19/05/2013 and we still have no response regarding our Merchant Device as its not working thus Merchant Call Centre keep telling us that they keep escalating our response but still no reply and nooo response... We are a HOTEL and ...
To whom it may concern What atrocious service from " FNB Merchant Call Centre " regarding my merchant credit card machine, as it failed to accept any cards we were given a ref no : 40 33 145, and told that it will be escalated as a 4 STAR HOTEL it is imperative that we have a credit card ...
After completing all paper work FNB has not delivered the card machines for my resturant. It has been two weeks now. How much longer should I wait. Looks like FNB does not provide the same good service to businesses as it does to individuals. ...
Yesterday morning i went to the local branch to apply for a speedpoint. 36 hours later i had no respone so i phone them. after being transfered to a operator he told me to be patient as their normal response time is 3 to 4 working days from the time they receive an application untill they will ...
The card machines Nedbank provided to me for my business are continuously not working. This has impacted my business and I will no longer be using their services. They can come pick up their non functional devices. I would recommend no one ever use the merchant services provided by Nedbank as it ...