I took out a Cell C modem in November 2012. On Saturday 16 March 2013 my modem started to give problems, I called customer service and they told me that there was an internet connection problem an their Technicians was sorting out the problem. Sunday morning I called in again to check whether the ...
I ordered a Samsung Tablet via Direct Sales channel and received it on the 6th of March. The sim card received with it is still not activated so I am using a different Vodacom one for the time being. 3G and wireless reception are non-existant... all settings are correct as I have a Galaxy s3 next ...
I applied for a new contract a week ago. There was a problem with the processing and approval of the contract. I send all the required documents. The consultant is unable to help me further and I have been waiting for a manager to contact me to resolve the problem on their side. I got the contact ...
My phone was and I was fortunately due for an upgrade. When it was I naturally blocked the card. I was told that the card had to be activated before I could upgrade. This was supposedly done telephonically. Got the new phone only to find out the SIM card had not been activated. Countless calls to ...
I appled for a contract during the week and recieved my phones today :) however i was instructed to call 084 145 to activate my sim cards, and for one of them i am porting my number as well. I do not know anyone with a cell c phone so i called from my currently MTN phone and used up all my airtime ...
Firstly after having my contract renewal date moved 3 times, I've spent most of the week trying to get through to MTN to process my upgrade! After being put through no less than 8 people and spending over 25min on the phone, the consultant tells me that he can't process my upgrade to a MacBook ...