Please can someone from retentions contact me urgently- the call centre consultants never call back- this is the third time I have write on this site in order to get a bit of service!!! I have been waiting for my upgrade since the end of Jan!!! I am very frustrated with the lack of follow through!!! ...
It is now ONE WEEK since I lodged a complaint about Cell C and there has been no resolution or contact. My original complaint received a standard response on the same day, saying I would be contacted the following day. NOTHING HAS HAPPENED SINCE THEN. WHERE IS MY NEXT DAY CONTACT BY AYANDA as ...
I just ported my number from vodacom to cell c. BIGGEST MISTAKE!!! i HAVE RECEIVED ABSOLUTELY DISGUSTING SERVICE FROM SALES AND CUSTOMER CARE. I took a contract with Cell c describing that I want an open line and i was told my contract incl BIS. After i signed up and was happily billed by Cell c, i ...
After my initial complaint about Cell C, i was over the moon with service Nelly was giving me initially in solving the problem, i was happy i was finally getting somewhere to solving the problem.. i even agreed to start my 24 months again because she offered it to me at a lower price, R399, than my ...
On Feb 5 i phoned Cellc to apply for an Iphone contract. Rendani Mabirimisa asked me to send certain documents by fax or email. I scanned and emailed them the same day. After 4 days I hadn't heard anything and tried to phone her back. I took me 5 days to get hold of her! Then she said what happened ...
I signed for a 2 iphones on the 19th Feb 2013, and to date have had no notification of when i will get my phones! I was told a week ago that i would have the phones but this did not happen due to stock issues! (I am sorry but that is not my problem! Cell c should have made sure they could supply ...