AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - CAL, L CENTRE TAKES FOREVER!!! | #64997

Cell C
CAL, L CENTRE TAKES FOREVER!!!

I appled for a contract during the week and recieved my phones today :) however i was instructed to call 084 145 to activate my sim cards, and for one of them i am porting my number as well.

I do not know anyone with a cell c phone so i called from my currently MTN phone and used up all my airtime and tried twice again from a land line which i get billed for.

I used up all my airtime as i was holding for 15 min with no responce (itried twice from my cell) and then both times on the land line i held on for over 10 mins. WITH NO RESPONCE

i even emailed the customer service to ask them to contact me as I CAN NOT AFFORD to spend such a massive amount calling to activate my contract,

basically i want to; Activate both contracts, arrange that my number is ported, and discuss the first debit order as discussed with me when taking the contract.

Date:

Company: Cell C

Country: South Africa   City: Direct

Category: Telecommunications

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