So Cell C arranged to collect my phone on the same day I posted my report on HelloPeter (thank you Boitumelo) but now, almost 3 weeks later, I still don't have a new phone nor an explanation as to when I will be getting one and yet the full debit order amount was deducted from my bank account this ...
I recently arranged a new contract through Cell C Direct, Although the process was drawn out, taking two weeks before I received my phone, and I didn't receive the colour of the phone I wanted (white), the overall experience was quite good. Since then Cell C service has been an epic FAIL!!! 10 days ...
Ordered a data contract from MTN a few days ago, I was told they would deliver on a specific day, I then shifted all my meetings and appointments to the next day. Waited home all day and they never pitched. I called the next day, they informed they couldn't deliver due to a lack of information (My ...
CellC offered very good prices for the iPhone 5 but their service failed them beyond compare. Firstly I was sent the wrong iPhone and I requested a number port but they gave me a new number. I sent that phone back very cross and explained clearly what I wanted again to them. I was charge pro rate ...
To Whom It May Concern last week was told i would receive my phone this week after waiting over 3 weeks only to find out now that there is no stock after being promised. So tried getting hold of a operator to cancel my deal with no answer so please would you cancel my deal as i have taken my ...
You, as Vodacom, pride yourself as having the best customer service - but you don't have a clue! We applied, was approved for a business contract. We waited almost a week for the handset, it arrived today and i HAVE BEEN PUT ON HOLD AND TRANSFERRED FOR GOING ON 2 HOURS, TRYING TO ACTIVATE THE LINE. ...