At the end of December I upgraded my phone. Replaced blackberry with Samsung Notebook 3. On the 7th I noticed something terribly wrong on my account I reported the problem as I noticed I now all of a sudden pay for all my internet transactions. Noboby told or adviced me when I changed phones this ...
I received my billing from Mtn on the 12-01-2014. I was charged for data bundle that i have not used. i get 350Mb of data monthly. i never go over that data . i check my data & rand value regularly. i logged a Query on the 13-01-2014. To date the query is still being investigated. i spoke to a ...
I have CLEARLY asked that my debit order for the smart device be deducted on the 1st monthly, because I only get MY SALARY THEN! For Pete's Sake, FNB Tried to deducted yesterday and my cheque account went into DEBIT!!! Who is going to pay these bank charges!!! MTF FIX THIS PROBLEM ...
My previous complaint was resolved with great efficiency. However the second part of my complaint still has not been resolved. I am awaiting itemised billing for the last three months that was supposed to be e-mailed to me a week ago. I am worried about the "customer service" on which the ...
I called Customer Care today at 13:14 and was attended by consultant called Mbulelo and could not understand my challenge with data contract service that looses connection at places like Sunninghill. My data service was cleared to be fine but i was asked to swap SIM cards and promised a return call ...
Very bad serves, I received an email in December last year, saying that my car insurance premium is going up with 250 od rand, I phoned them to tell them that I don't want my premium so high they told me that the policy is not loaded yet I must phone the next week so I phoned the next week and ...