Called the customer care line on Monday at midday. An account was opened in my name and I wanted an update. I was told that the account has in fact been closed, and was transferred to another department. I was then told to ask the customer care for a confimation and that the account would be ...
Unfortunately, you Customer Care agents have failed to provide me with the requested statement on my WOOLWORTHS account and now they do not answer the phones either. I require a detailed statement from the 01/03/2012 to date. I was assured that the statement would be sent. Today there is NO REPLY ...
I bought a Carriwell Nursing bra from Toys R US Somerset West. After talking with the Toys R Us staff member who helped me I decided to buy the LRG. When I got home, the bra did not fit; as the make is "smaller". When I wanted to return it to the retailer, they just said, sorry no return ...
I upgraded my cell phone contract in February - from a Blackberry, to my Samsung S3. I got billed for it and noticed that they stilled billed me for a BIS service... which I don't have anymore after upgrading to Samsung S3... so the person that did the upgrade for me forgot to cancel that... So I ...
After a back and forth email war between myself an a minimum of 4 DIFFERENT customer care email junkies, my query is STILL not resolved. My contract expires on 8 June 2013. But it is IMPOSSIBLE to get it through to these ridiculous customer care people that I want to have my service terminated on 8 ...
After reporting on Spekko's customer care site that I found mould like matter in their rice on or about 3 March 2013, they wasted no time to send their representative around to come and collect the sample. I was told to dispose of the rice.By 15 March I received no response, I contacted them and ...