Kuruman in the Northern Cape has n big problem with 3G and Reception and Vodacom is not sorting it out. Today i tried to phone their customer Care Line to Report it for the 3rd time since last year and the operators couldn't even help me in my preferred language (AFRIKAANS) After my contract ...
I have been contacted by a Vodacom representative regarding my previous post. He took all the details, and I have not heard from him since. This is REALLY BAD SERVICE!! ...
Wayne Powell, thank you for your help. You were polite, efficient and very helpful. Keep up with the good work! ...
It is impossible to cancel a contract with Virgin Mobile. After hours of patiently holding on for customer care I have paid the amount for my handset on 18 December 2013 already and again holding on for hours you never gets through to the cancellation department. I need to cancel my contract before ...
I phoned Vodacom to be able to find out about an account. The lady on the other end refused to help me, as they do not have my data that reflects my power of attorney. I proceeded to get more agitated as Vodacom has made me take in this documentation 7 TIMES. yet still not loaded onto their system. ...