We have had a problem with estimated billings for the last few months, we have laid numerous complaints but nothing gets done. We went to the municipality to sort out the problem and then the account is fixed for one month, and then the next month its a mess-up again. The customer care line is ...
I have opened and Edgars account in September 2013, received a club card and requested for for the Club VIP to be activated so that I can make use of the movie benefit. Well it never worked, I was told over and over to activate it by paying R30, but it does not work as it said my card was linked to ...
I have a Tata Super Ace, 24000km ODO, giving me numerous problems. First I have small problems like central locking, electronic window, aircon, that don't work properly. Second I have received an email that my vehicle needs a gearbox replacement because of a default on the gearbox. I had multiple ...
It has taken me over a week to block a sim card, perform a sim swap and reactivate the account. Despite two calls to customer services and two trips to a Vodacom store the issue remained unresolved, and when I eventually escalated my frustration to a manager via the call centre, he said he was ...
I've been calling Vodacom customer care for about twice every week since the beginning of January. Before then I 've been to a Vodacom for you store who sent me to the vodacare shop, all of which were unable to resolve my technical query. The query is that I am unable to access certain internet ...
Thanks to the consultant Marcel Williams for your excellent service, Keep it up ...