I have a new Wi-Fi router that connects, but can't load anything. So I phone them. After 15 minutes I'm led down a path that wont help. I'm told she'll phone back just now. That was a week ago with no call back. Phoned again, this time I get put down after introduction. (to get to a consultant took ...
During August this year I filled my vehicle with Diesel from a local BP filling station. The vehicle engine seized to work somewhere that afternoon and after taking it to a mechanic, it was found that there had been a high volume of water inside the fuel line system. Apparently this happens ...
On the 7 November 2013, i called the Custumer Care Department stating that i received sms's stating that my cell phone contract was upgraded but i did not upgrade the contract. Received no communication. On Monday the 11 November call the Customer Care Line and find out what is happening, i am told ...
Hi Cell C. Please see my posts of 06/08; 26/09;01/10 and 01/11. So, after Blanche promised me that a new modem will be delivered to me and I will be credited for all the expenses I have incurred, nothing happened. I emailed her and I got a "automated response" referring me to the repairs ...
On 2 November 2013 I wanted to draw money (R1000.00) from a Standard bank ATM. I reported the matter immediately (while standing at the ATM. After a week on 9 November 2013 I visited 3 branches in Centurion area to obtain a new bank card. I was never informed about where or when to collect my new ...
I sent an email on 11 November 2013 to [Email Removed] to request 12 months' bank statements (showing my account details and address) to be emailed to me, since I can't get these by logging onto my internet banking. On the same day I received a reply from Petunia Ntoko (Customer Contact Centre ...