On Saturday my 2 cellphones got and i called the all center to have them blocked and advised that i need to buy a sim card, rica it and then call in to do the sim swaps. on Monday i called twice and the ladies were either just not in the mood to assist me or were tired cos they were on the late ...
I initially signed a contract incl of BIS (free for 24 months). after I called in October to load BES and again 2 days later to cancel BES (as it was not working) I noticed that I'm now being charged for BIS. I called 3 times to resolve the issue and am now tired of being promised a call back or ...
Received poor service from Matrix and their call centre. Prashanth Kewalpershad from the customer care eventually assisted and manage to resolve all the issues with a great attitude. Well done! ...
Within minutes I was assisted with amending my policy, she explained the implications and assisted me with advise to get the best out of my policy. And her energy was just addictive. Thanx Yolande ...
I have ended my membership with Discovery Medical Aid, I phone the call centre once regarding this issue and each time the inform me that it takes 3 months now it is 4 months. After all it is my monies and I appreciated the fact that there might be extra claims. If I signed an agreement with a ...
I was on the Ingwee Health Plan while studying at Wits in 2008. From July this year, I have been getting constant phone calls saying that I owe Dr Akerele R258.91. In trying to seek closure on this issue, I phoned Momentum and requested for a letter stating that there are no claims pending on my ...