I have had my Vodacom account for the last 15 years, never defaulted on my payments and have keep up a good record with them over all these years. On the 14 Jul I did an upgrade with the upgrades department on the telephone, all seemed fine and 2 days later I received my new handset. The deal for ...
Called Telkom to install a line. Never had a telkom line so we were excited to finally get a home phone and internet. Made arrangements for the tech to come. They spent 10 mins on my property and said that there is a line fault and left. I had to phone the call centre to find out what is happening. ...
I have been battling with Vodacom since July this year and receive emails back from them that a consultant will contact me, it's now November i am still waiting. Last week my daughters number was discontinued from Vodacoms system due to them saying that her phone account is in arrears. I forwarded ...
I have a query on my account. I'm being billed a set amount over and over and over on my Samsung Galaxy TAB. Set rate of R17.55 per transaction for 1 second totalling 100"s and 100's of rands a month on internet usage. I have phoned twice and they put me through to technical. All I get is we ...
On 23 Oct 2013 (at 18:58) I sent myself an SMS from my other number but never received the SMS. So I decided to call the number, that is when I first realised that the number cannot receive calls/SMS, I got the following voice message: "The number you have called is not available on the MTN ...
I am a customer of MTN for over 13 years and I have yet not received the level of service I pay for. I called the customer service line on 2 November 2013 and a Gentleman by the name of Thabang answered. He was very helpful. The problem I had though was that when I requested to have my credit limit ...