I phoned to add my new cellphone to my insurance. She googled the correct price (I did not have it) and explained everything to me in detail. She was patient and friendly. ...
I called client care number to get a refund I was provided with an e-mail address to forward my documents which I did twice on the same e-mail address * [Email Removed] but they was still no documents received, I called again which I have spoken to Nhlanhla she was very friendly, provided me with ...
Now I understand why people hate data bundles! I bought 2 bundles this morning. Money deducted from my account, yet data went missing in cyberspace. Now I'm told its going to take 14 days to audit my account. Luckily in 14 days I can upgrade!...GOODBYE VODACOM!!! ...
Twice I tried to buy data bundle on *111# with my debit card. Both failed saying I entered the wrong number (which I never did). Then I bought a promotional 500mb once off. It didnt register. I phoned customer care twice. They say because its promotional it wont show on my balances. During my first ...
About 2 months ago the cell c network in my area just stopped working. We cant make calls, receive calls, sent SMS or go on the internet. I called Cell c and formally complained about the lack of service. Cell C stated that they will escalate the problem to their technician who will resolve the ...
Trust Vodacom to solve your the problems that they create for you, its been almost a week now and my phone is still soft locked, which is not my faul. A lady by the name of Ragma Stevens sent me an sms saying they will contact me on Monday as they still investigating my query, guess what i only got ...