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Found 1277 reviews / complaints
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Vodacom
Empty promises

I was promised My Meg 250 for 12 months free of charge for a vodacom mess up i reported on Hello Peter in July. i received a sms on 15 November saying that my promdata is up. i contacted customer care and they said that Lesley Abels only activated 100 megs for 3 months to my account. i immediately ...

Mtn
Wrong billing

13/11/2013 Email send to [Email Removed] - My account ranges average I woould say R700. THis months account is R2900! I queries the account as it is above normal and I never use that at all. 14/11/2013 - another email send - read but no response 26/11/2013 - Another email send - read but no ...

Vodacom
Call centre madness

I recently found out that there is a credit limit on a persons cellphone contract because my husband's line was locked. So yesterday I made a payment and I mailed them through a proof of payment as the call centre told me to do. I was told to wait 24 hours then the line should be fine again. Well ...

Vodacom
Ridiculous

I phoned Vodacom's customer care to migrate my package from contract to prepaid. i asked for R500 airtime and thereafter top up if i finish that. They told me i would billed no more than R650 roughly. Because it being top up i would not be billed more. As i sit with my statement it has come to ...