I called St Bank today after sending two emails and not receiving any feed back. Firstly the service received from the legal department is revolting - people need to get fired there, they do not know how to work with people. Makes me gag just to think about the experience I had today. I advised ...
Received my latest credit card statement today, reflecting an arrears amount. Did telephonic enquiry. I am in arrears because I payed my December installment before the due date!!! Because of this, I am in arrears, which I have never been in my life!!! and I am being charged interest on an ...
On the 9th of January i called in to Nedbank Card division. i had a simple request to change my Billing cycle date to the 13th and also to load a debit order on my account top be deducted on the 25th of Each month. I was given confirmation that this was done. i asked to be transferred to Amex Card, ...
Card Division is the most frustrating place to be caught up on the telephone. I tried calling to find out why I was charged late payment fees, the very arrogant Lesego tells me that I paid late. No madam, you are gravely mistaken and moreover must not be seeing straight. I make payments without ...
The bank that wins an international award for innovation should maybe also invest a bit into their infrastructure. One would expect a company of their size (and profits) to have fully redundant systems, available 24/7/365, no exceptions!! Needless to say this apparently isn't the case, since their ...
I have just applied for a credit card online and firstly, the website kicked me out and wont allow me to complete the application. Then after finally getting the application completed, i am required to send through some additional documentation and the numbers i was given have been engaged for the ...