I made an online complaint on the Standard Bank Website regarding the card division and was given a reference number 31045015 and to date have absolutely no response from Standard bank. I followed this up with an email directly to the card division on 19/12/12 and received only an acknowledgement ...
I have no money i have no way to get home my family put in R1700.00 for me to use as transport and to pay my rent but nedbank thinks they can just take my money when they please i have called the call centre 8 times this morning and everytime the call gets cut i have no money to call back i would ...
First National Card Division programmes automated responses so that it appears as if they respond to customer complaints - then you dont hear from them again. ...
On the 12 December 2012 I applied for credit increase on my credit card. All the necessary docs was sent to me via email. This was completed faxed and emailed to the relevent department. When I called to query status, they advised that the turnaround times are 10 working days. A month has passed ...
HelloPeter seems to be an excellent way of reaching the right people - 5 stars to the service. Hopefully this too will reach someone who at least cares enough to respond. On 30 November 2012 I emailed Card Division to advise of an unauthorised transaction on my account. I was requested to complete ...
I am an existing customer of FNB Cresta. I was attracted by an offer on line to apply for a Gold Petro Card which for some reason they would link to my credit card. It did not give any terms or conditions but advertised free AA membership when applying on line for the card. I have used the petro ...