I am still shocked by the service received from Standard Bank Call Centre. I contacted the call centre requesting for a settlement amount on my revolving credit loan, and was told that the only place I could get that was at the branch. firstly the lady requested my savings account card number and ...
I called Outsurance late Nov for building cover we need for our home loan. As they couldn't add the property more than 45 days in advance the salesman said they would add it in the meantime and early Jan he would move the date forward so that nothing came off my acc, etc and that property only ...
I phoned the call centre on the 2nd. First spoke to Analisa. I have a contract that expired 20/12/2013 and wanted to ensure that it has been cancelled. I was told she cannot help me, I must contact someone else the next day. Asked her to take my details and get them to contact me the next day. ...
During the festive season I was using my cheque account for purchases and every time I used it I got text messages of how much that was remaining in my account and that was a lie. some of the debits only reflected in my account 8 to 9 days later and that put my account on negative. went to the bank ...
A week ago I received confirmation from Livhuwani that the assessor is done with his report and that my car is going to MF AUTO BODY REPAIRERS. I confirmed my excess payment and asked her to continue. I just spoke to MF AUTO BODY REPAIRERS and they do not have my car for a week now because no ...
I applied for a loan and I was approved. Firstly, the call centre agent who was finalizing the sales process asked me to email my supporting documents to [Email Removed] which I did last Thursday 9 January 2014. The following day I received an sms stating that I must send the documents to [Email ...