I have received a number of SMS's indicating that i have an outstanding amount and that i have been handed over to the violations center. I have called the VPC 3 times in the last 2 weeks to request for a detailed invoice and each time i am advised that i will sent an invoice via email, then that ...
The sales lady at Auto and General (Autogen) call centre tried for over 6 times to get me thru to claims section. I have now tried unsuccessfully for a further 2 days to get anybody to answer the phone to make a claim- the call either rings off after some time or I get a recorded message advising ...
I have 3 decoders at different locations which I activate as required and change packages as suited. Never, never and I mean never before has anyone at DSTV told me about how to use the favourites button to save programs that I can see. Praven went the extra mile last night and ran me through the ...
I had a problem with billing on my data on the 24th of December 2013, I called into the call centre, I spoke to a consultant (pumelele) who said she would log an enquiry to check what happened with the network department she gave me a ref number and said I would recieve feedback, I never did, I ...
I logged a complaint last week and ABSA did all the paper work to look like they were resolving this. I even got a call from someone who said they would contact credit card division and get back to me. Its been 3 days. I was also told that i needed to delink the old card on line myself. I have ...
I had called Miway my insurance broker to see if i could get the same offer as another insurance company offered me. I had dealt with Nombuso and we got cut off a few times due to bad reception on my side. She still had the courtesy to call me several times until getting hold of me and spoke to her ...