Last week I lodged a claim for my windscreen. My windscreen had been damaged and needed replacing. I was told by miway, the fitment centre will contact me. It's been over a week and nobody has contacted me. This is unacceptable. If I didn't pay my premium, what would happen. Would miway wait? They ...
In October or November they send us an sms to say they will top us up automatically now they just took the airtime without letting us know about it and they refuse to top up ...
I keep phoning the vodacom call centre, we keep getting R4000 data charges, it has gone on for 3 months. I queried the payment and keep getting told they will get back to me but nobody ever does. I have already ported my own personal number to cell C and have no problem porting all of the company ...
I have no been without data on my phone for the past 9 days after logging the complaint the first time. I have spoken to about 7 call centre agents, managers and supervisors. I have been promised on numerous occasions that I will get a call back. No one seem to care. I feel even if I describe the ...
I would like to compliment A & G on the quality of their employee (Tiaan Venter) at their call centre. First of all he is fully bilingual and was in a position to handle all my questions in either english or afrikaans. He was very detailed with the information and assisted me in sorting out a ...
I started work for the new year on Monday 13 Jan and emailed by proof of payment to them and up until today I was still receiving SMS's which states that they will be taking SEVERE legal action if my arrears is not paid. I then called them again today and asked them resend the proof of payment to ...