In December 2013 I tried contacting the 808 call centre a number of times, no one answers. I tried again on the evening of 14/01/2014, hung on for 54m24s before I hung up. Do we pay for a service that doesn't provide support? Why can't there be clear communication as to what's going on? When the ...
I consolodated my debt through my employer in December and the branch settled my DA account. I called the call centre and sent them a proof of payment. I was told that my payment had gone missing and it will take 10 days to find it the consultant promised she wold open a query and give me feedback. ...
I tried calling mtn call centre today regarding a account query on 083 808 and I was holding on for 30min which I have the proof as well? this is really the worst network provider that I have ever dealt with! This is not the first time either!!! I am disgusted with the level of service that they ...
Nombuso, Thank you very much for your assistance today. Businesses are about "making and retaining customers" and you make Miway's job easier. Thank you. Kind regards Ignatius Mazibeli ...
Since when Does kulula not allow one to change the name on a ticket, I had planned a holiday in SA with a Thai friend who could not come, and i have had to invite a local as all hotels, flights and Ship trip were already paid for. Everyone has allowed me to change the name of the passenger/customer ...
Its been 24 hours, and I have phoned Vodacom 8 times to have 1 person tel me: 1. Yes that is the correct name for the product 2. Yes this is how everything works Shannon Steenkamp at the data call center for vodacom was the only person I spoke to that even knew what was going on. I am horrified ...