I recently moved to a new property. When I called telkom to arrange for this I was assured that there were lines available at the new premises. On the day that they were supposed to install the new lines, I called to confirm the time and was informed that no installation was happening due to ...
Dear Sir/ Madam, I am on my knee's begging for some resolution to my ADSL woes over the last 7 years. I have been complaining, logging faults and hoping that the high attenuation and noise on my line is fixed. I live in the Midrand area and with all the recent development, there have been exchanges ...
4 weeks ago I ordered a new phone line ref: CM981666 . a technician came out in 5 days but there was ivy on the telephone pole so he could not complete the job. he said a supervisor would contact me the next day to schedule the pruning. our neighbour had problems with his line due to the ivy but ...
This is the 6th time I report this problem with Telkom since November 2012. I had 5 technicians at our premises, the line works fine for 2 weeks, and then drops so bad that you can not even access the speedtest site. I now demand a refund from TELKOM for all the months they have been charging me ...
My ADSL stopped working on 11 June 2013, I logged the issue with Telkom at 14:19 Reference number 692CRK110613. This issue was closed, without the problem being resolved. I reported the issue again Wednesday, reference 913CRK120613 and Thursday, again to my surprise it was "resolved". But ...
Account number 132855000001. On 19 May my ADSL stopped working. I called the Telkom support line on at least 6 occasions, all I assume were recorded. Twice I was told that a different ADSL account was connected to my line and this was part of the reason for the failure. There was a call out that ...