It will take a novel to write the all the pain and endless issues, wrong information, having the call center just hang up on me. But the short of the story is. I am meant to be on a 1 Meg line and 1 Meg data package. I was told this was done, but it seems I'm still on a 2 meg data package. Even ...
I recently had my telkom ADSL line installed at home on the 4th December 2012 after a great deal of frustration regarding bad service from the technician involved which resulted in me going to Hello Peter only to have excellent service in getting the matter resolved by the regional head of ...
Still having the same problem since [URL Removed] and escalated the problem to Telkom and don't know how to get resolution. ...
On a previous occasion I was very outspoken about the bad service I got from Telkom with regards to my ADSL line breakdown. On this occasion I have to compliment them as it was fixed within 24 hours of being reported and over the weekend! Emmanuelle was friendly and highly efficient! Thanks ...
First off early January 2013 Mweb billed be R400 for a 1GB ADSL account which I used as backup if my primary ADSL ISP is offline. Note BACKUP. I used the Mweb account that month and hit 1GB, how do I know? I know because when I tried to browse the web i was redirected to a Mweb website advising ...
It appears that staff are unaware that customers were advised by Telkom that they should ask to have their ADSL line locked to our ADSL account once we have applied for the new Post Paid option. After waiting ages for assistance the staff deliberately cut me off twice this morning when I requested ...