My ADSL Line was installed - March 2013. After numerous fault logging I still only get 0.02 tot 0.07 Mbps on a 2 Mbps line!!! Phoning 10210 did not help and I can't cancel either! - so I must pay for service I don't receive! ...
For well over a month we have had virtually no internet access. Our first lodged fault was around 26th August and since then we have reported the fault at least 15 times. We have had our fault "escalated" about 5 times, but with no resolution of the problem. Every time we call we get told ...
Hi, Thank you Telkom for your recent service and assistance with my ADSL line. I had ADSL before and requested cancellation as I didnt know where I was moving too. A telkom representative contacted me shortly before my cancellation and asked why I was cancelling. I informed her as to why but also ...
Hi, I ordered ADSL from Telkom a few weeks ago, called 10210 to find out when installation will take place and a date was confirmed (03/10/2013). A sms was sent to my mobile to confirm this. This morning I got a call from the installer and when confirming my address I found out that Telkom gave me ...
I would like to compliment Luke for the excellent work he did on my ADSL line. He arrived on a Saturday to inspect and fix the line and went out of his way to make sure it was in full working order by even rechecking it on the following Monday at the exchange without being asked to. He demonstrated ...
I have been trying, unsuccessfully, for nearly a month to have Telkom install a line and convert it to ADSL so I could take out an account with Web Africa. While Telkom has been going out of their way to demonstrate how their reputation of incompetence and laziness is well-deserved, Web Africa has ...