After weeks of promises I have now come to my wits end! This is my final post before I cancel this useless, pathetic, almost non-existent service and take out a new contract with Telkom direct... which may not be any better, but better the devil you know than the one you don't. At least they can't ...
I have suffered through the worst experience (except death) once again in dealing with Telkom. At first I had to order a line for my new house (it had an existing line in the house). This took three weeks (it took the tech literaly 5 mins for the so called installation). I then order a 4meg adsl ...
Fault 1CWK180513 reported on Friday night. Got SMS to confirm fault was reported. I've had no Internet and no response for 3 days now. I have called twice but my fault has not even been assigned to somebody yet. Not acceptable. Will Telkom pay my 3G while I can use their service. Don't think so. ...
Complaint 1: For the past three weeks I've been experiencing EXTREMELY slow international connectivity on my adsl line - my average download speed is under 0.2Mbps on my 2Mbps line, LESS THAN 10 PERCENT of what I am actually paying for. I have tested using multiple ISP's, all with the same result. ...
My 2mb telkom adsl line was installed last year September (2012) but i've been struggling with very slow speeds since day one. I can browse sites but i can't stream or download anything, even though i'm on an unshaped, capped account. I've been with about five different ISP's since September and ...
I work from home over the internet and I have been experiencing very low speeds for about two weeks. A week ago I reported the fault because I did not want to complain if the fault was going to sort itself out. Since then I have received 4 sms's from Telkom stating that my line has been fixed when ...