Technician installed ADSL and a phone line. Told me to plug the line into my computer and left. I did and it does not work several weeks later Several calls to the help desk achieved nothing ...
We have had a 4 Meg Telkom ADSL line at home for 5 years. Since December, the line keeps dropping and we have spoken with Telkom on at least 15 occasions. The technician says he doesn't know what to do... we have changed the router 4 times, rewired the house, and to the pole, and still the problem ...
I have to agree with other users on this site - Telkom so call escalate and issue numbers to queries here, but nothing happens - no feedback no communication even after I send them an e mail to the adress they use on thI have had no contact from Telkom despite my queries : Fault reported 21 January ...
I upgraded by ADSL Line to the new price structure to a 2MB ADSL Uncapped Line. Ever since i have done that my line speed is terribly SLOW, i wish i never used them as a service provider, it has taken me now up to an hour on my cell phone to sort out the problem at almost R2.70 per minute. And ...
I logged a call a week ago and my ADSL is still not working?? ...
I have been battling for the past 4 months with my ADSL line. I've logged numerous faults via my service provider (axxess) as every single connection ends in a port error on the ADSL line. Telkom is overloading our exchange and our internet is off every second/third day. What is Telkom going to do ...