AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Can not deliver what i pay fo | #142232

Telkom
Can not deliver what i pay fo

This is the 6th time I report this problem with Telkom since November 2012. I had 5 technicians at our premises, the line works fine for 2 weeks, and then drops so bad that you can not even access the speedtest site.

I now demand a refund from TELKOM for all the months they have been charging me for a 4meg line, but never in one solid month were able to live up to that contract.

Stop sending technicians to do continuous tests and deliver what I have signed up for.

If you can not deliver don't mislead customers.

This quality of a line is not acceptable, and this query will now be followed through for the 6th and final time.

I will not hesitate to take legal action against Telkom for under delivering, with them knowing the facts, and still billing me monthly for so called fastest ADSL.

Date:

Company: Telkom

Country: South Africa   City: ADSL

Category: Telecommunications

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