Its taken nearly a month for Telkom to install a line and convert it to ADSL. And its still not done. In addition to falsely stating that someone would come to my house on two separate occasions (each time with me taking annual leave from work in order to be at home) obviously no one showed up. In ...
MWEB FALSELY advertises the following: How can you call it uncapped if there's a base cap? There is NO base cap. This applies only to our CAPPED products. Uncapped = uncapped, no less than that. Our terms and conditions cover all our ADSL products (both capped and uncapped) so those references to ...
I am spending more time reporting the speed of this line than actually having a line. had decent line speed from the 1st August until the 6th of September @ 1.7mb per second, I am actually paying for a 2mb per second line and certainly have not received this. this line is down again. I am sick and ...
I complained a few weeks ago about Telkom. They got back to me, apologized and promised everything would be fine, and it was for a week or so. But for the last few weeks, my Internet and phone line goes down at around 6pm everyday. And only comes on around 9am in the mornings. If I'm extremely ...
I cancelled my ADSL in May. I got confirmation from Telkom in June that they had received my instruction. I got a bill for June - fair enough - I had to give 30 days notice. I got a bill in July - now surely that is NOT fair? but the cherry on the top... I get a bill for August... for a line that I ...
My ADSL line with Telkom has been giving me continuous problems. Cals were logged by the call centre, technicians were sent out, only to be without service again within a couple of days. I eventually decided to keep book of lost time, and since the 7th of august I have lost a total of 13 days of ...