I've been assisting my neighbour with a booking from RSA to Frankfurt Germany. He is in his mid 70's and don't own a credit card. He contacted the reservations call centre on 9 May 2013 in order to book his flight (departing 19 Aug 2013 returning 15 September 2013) and to get their banking details ...
I booked a flight using my hard earned air miles and R850 cash. Circumstances dictated I couldn't take the flight and I phoned to hold the ticket until I was ready to fly. The answer was we have stopped open tickets so you loose your air miles and we will refund 50% of the ticket. So, a ticket they ...
I booked tickets online for 3 passengers on 12 June 2013 and collected at Shoprite Jan Smuts, Kempton Park the very same day. Upon giving the tickets to my colleague, she noticed that the amounts were incorrect on 2 tickets. An adult ticket was printed out as a child's ticket and a child's ticket ...
I do not usually generalize, but I think the staff at the mango refunds and finance department are incompetent. This is the second time that I have to voice my opinion on a public platform about their incompetence. I am still waiting on my refund since 23/05/2013.They inconvenienced me by deducting ...
I flew with LAM from JHB to Tete on June 17th Flight TM314, and upon arrival in Tete my luggage was not there. I have tried fruitlessly to get a reference number for the lost luggage. People do not want to help, and just stare at you. Eventually on Wednesday June 19th I received a number after ...
I am very impressed with the phenomenal and excellent service by RCI guide MR Bilal Pandor who made it possible at the last minute request to assist me in my accomodation needs for the 2013 KZN Ijtima in Durban. I am very proud of him and would like to say he is a valuable asset and deserves a ...