To whom it may concern As i am writing this complaint, i am travelling from cape town to Vanderbijpark (it is 8:20 pm). We were supposed to leave Cape town at 3:15 pm, guess what we left at 8pm. We have received smses at 2pm, 3pm and 5pm saying respectively that the bus will be 2h, 3h and 30min ...
We signed up with them in April, a very long presentation & when it came to doing the paperwork it only took about 5 min! Sign here, sign there was all that was said to us, after 1h15min. Our 1st debit order was due to go off the end of June & they called me 3 weeks ago to say there was a ...
After a mistake by a Booking Agent Mr. Sydwell Maluleke (Manager B A at ORTIA) calmly listened to my complaint and managed to get us on a flight that was fully booked to our destination. Not only was the problem resolved by he was also at the Check In Counter to meet with us on the date of ...
Where do I even begin, I was never in my human life ill-treated and disrespected not to mention humiliated the way I was with this buss service. had a beautiful holiday in Durban and due to roadlink being the only available bus leaving @ 14:00pm I decided to book me and my friends on that bus, we ...
My cousin booked return that was suppose to take him back to pta today at 11am, The trip was pta to dbn and back, now he is told that his bus was cancelled and the next bus will be @20:30, this means that he needs to sit at the station from initial checkin 10:30 time til 20:30. if he wants refund ...
I have >73, 000 Avios points which apparently I can't use. I booked a ticket (Jhb-Ldn-Jhb) -2 months ago to travel in September, done way in advance as the seats were being taken fast. I spoke to a man in customer care who advised that I buy the ticket on a lower class as BA releases seats from ...