In December after 2 weeks in the USA, we spent our last night at the Hyatt Hotel Ford Lauderdale, as arranged by Flight Centre. On the same document where all our travel information was listed, Flight Centre arranged for our transfer to the airport the next day at 15:15pm. The following day we ...
On the 20th april my husband and I travelled from Dar es salaam to Jhb When we reached Jhb we were told that none of the passengers bags had not been loaded onto the plane from Dar es salaam We received our bags 24 hrs later at home 1) Our Cellini bags were badly damaged 2) our Locks were broken ...
Dear Kulula, I am a business owner and use your airline often, my partner and I were both on a return trip from Durban to Lanseria yesterday the 17 June 2013 and we booked our two bags in to be told we were over weight? The one bag was 24kg and the other 12kg thus 36kg but had to pay for the bag ...
I made a booking at Shoprite for the 16/06/13 for an adult; 11 year and a child of 2.5 years and the teller told me that children pay from the age of 3 years. I boarded them, few minutes before departure the driver told me that the child had to pay and as pay from 2 years and not 3 as I was told. I ...
I phoned to make a reservation as the Holidays clubs web site is not customer friendly either. JD assist me with my call. I gave him the dates that i would like to make a booking and request he need to inform me of places available in Western Cape for that period. He advise me to change my dates. ...
After trying to make a booking and getting no ticket/ flight confirmation and Kulula took payment from my Credit card 7 May! I'm still waiting and getting no response from "Reservations Team leader" Sifiso. Got proof of payment for 6 June but doesn't show on statement. No communication at ...