AfricaComplaints.com » Traveling & Tourism » Complaint / review: Kulula.com - Ticket Purchased in Erro | #202769

Kulula.com
Ticket Purchased in Erro

Hi,
On the 24th of August - I had to book urgent flight tickets to Durban to attend a friends funeral. In my haste and distress i selected 25/09/2013 instead of 25/08/2013 and purchased the tickets using my credit card. Within 10 minutes - i realised what i had done and i called the Call Centre - 086185852 and spoke to a supervisor on duty. According to the supervisor - there was no way of getting a refund and if i wanted to change the flight details i would need to call again at a later stage. My booking reference is CTCOBD. Please advise what can be done to get a refund.

Date:

Company: Kulula.com

Country: South Africa   City: Johannesburg

Category: Traveling & Tourism

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