AfricaComplaints.com » Traveling & Tourism » Complaint / review: Kulula.com - Cancelled flight and I have to pay for hotel | #164082

Kulula.com
Cancelled flight and I have to pay for hotel

I am arriving back in SA on an international flight in the evening and Kulula cancelled the last flight out on the day and they will not pay for the hotel costs I must now incur due to this.

This is totally unacceptable and I am surprised that this is not covered by the consumer protection laws.

The customer care does not give two hoots and will not help in anyway. Its a totally disgraceful attitude from them.

Date:

Company: Kulula.com

Country: South Africa   City: Johannesburg

Category: Traveling & Tourism

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